If you are not happy with your order for any reason, We'll be happy to take goods back as long as they are unworn and they still have the resalable condition within 14 days of receiving your order.
- Complete with original tags and packaging.
HOW TO RETURN
You can return your parcel to us by using your local postal service or a courier. We are based in the Spain and currently don’t cover the cost of returns for our customers.
We also highly recommend having this sent on a tracked service and retaining this tracking information so you can follow the parcel back to our warehouse.
Please complete a returns form that included in the box. Ensure your return is well packaged, and meets all the conditions in return form.
Please mark 'Returned Items' clearly on the outer packaging of your parcel and most importantly ensure that the 'Return Goods' option is ticked on the customs declaration form, to prevent any import charges and taxes being applied.
Enclose the completed Returns form with your goods, and return to the following address
Carrer Urgell, 2, 08130, Santa Perpètua de Mogoda, Barcelona, Spain
Tel : 933803405
Email : Returns@unsentstudio.com
NOTE (INTERNATIONAL RETURN)
Please note that shipping costs are not refundable for customs reasons in the case of returns from countries outside of Spain.