REFUND POLICY
Payment Reversal & Eligibility Framework
Digital access systems, subscription billing structures, chargeback handling, and refund eligibility under Unsent Studio operational policy.
Digital Content
All content provided through Unsent Studio is digital in nature and may become immediately accessible after purchase or subscription.
By purchasing access, users acknowledge that digital content delivery may begin instantly and statutory cancellation rights may therefore be limited where legally applicable.
Subscription Payments
Subscription fees are billed in advance on a recurring basis through the selected payment method associated with the user account.
- Recurring billing may apply automatically
- Cancellation prevents future billing only
- Current billing periods remain active until expiry
Refund Eligibility
Refunds are only considered under limited operational or technical circumstances.
- Duplicate payments
- Verified billing errors
- Technical access failures
- Unauthorised transactions subject to verification
Chargebacks
Chargebacks initiated without prior communication may result in operational restrictions applied to associated accounts.
- Temporary suspension
- Restricted access
- Disputed transaction review
Refund Contact
Refund-related requests must be submitted within the stated operational review period.
REFUND REQUESTS support@unsent.studio →Policy Enforcement
All refund and billing decisions are reviewed in accordance with platform operations, applicable UK consumer regulations, and digital access policy standards.
REQUEST RECEIVED. ELIGIBILITY REVIEWED.
Refund outcomes remain subject to applicable rights, transaction circumstances and operational review.